Please read these Terms of Use carefully before using our services. By enrolling in our courses, you agree to the following terms.
The course aims to develop the four English language skills: listening, speaking, reading, and writing. Some courses also aim to prepare students for English proficiency tests such as the IELTS exam. Modern teaching methods are used, based on a communicative and interactive approach between the teacher and the student, ensuring maximum language practice and benefit. Students receive periodic assessments to understand their level and progress.
Students must register for the course by filling out a form with their personal information and then taking a placement test. Based on the test result, the student is placed in the appropriate level. After that, the student chooses a suitable day and time and pays for the course. Enrollment in any course offered by EnglishVerse constitutes acceptance of the Academy's Terms and Conditions.
Students can contact the academy via phone or WhatsApp at +201550083399 or via email at info@englishverseeg.com during working hours from 10 AM to 10 PM.
The academy is committed to delivering classes on time and notifying the student before canceling or postponing a class. The teacher guarantees high-level teaching based on scientific principles derived from the CELTA of Cambridge University. The teacher also ensures the provision of all educational resources, such as books, websites, and educational applications, to assist the student during learning.
The student must be serious about learning, attend classes on time, and complete any tasks assigned by the teacher aimed at language development. The student should also practice the language outside of class time to speed up improvement and increase confidence and independence. If the course is online, the student should sit in a quiet environment and turn on the camera to enhance communication and speaking skills and allow the teacher to teach the student more effectively. If a student joins the class without turning on the camera, the teacher has the right to remove the student from the class, and the class will still be counted for the student.
The student can pay for the course in advance through Vodafone Cash at 01015439831, or through the InstaPay app at 01123013218.
The student has the right to refund the amounts paid three days before the start of the training course, with a deduction of 10% for administrative expenses. After that, they are not entitled to a refund.
Repeating levels: If the student does not pass the assessment at the end of the level, they can retake the level for free as long as they have not missed any class during that level. If they miss any class, they do not have the right to retake the level for free.
For private courses: The student must adhere to the scheduled class times. If the student wishes to change the time or cancel a class, they must notify the academy by phone call or message at least 24 hours before the class. If the notification is less than 24 hours before the class, the class will be considered attended by the student. The student can request to cancel or postpone a lesson once per level. The maximum allowed delay is 15 minutes from the start time of the lesson, and if the student does not attend after this time, the lesson will be canceled and counted on the student.
EnglishVerse is committed to safeguarding the privacy of all individuals and the confidentiality of their personal and transactional data. This is achieved through the secure storage of information on protected accounts and, where applicable, the recording of certain sessions for the purposes of monitoring, quality assurance, service improvement, and the protection of the individuals concerned. Such measures aim to prevent any violation of their rights or personal safety, including but not limited to any form of harm, abuse, or infringement.